Haven Brand LLC dba Haven (“Haven,” “we,” “our,” or “us”) is committed to protecting your privacy. This Haven Privacy Policy (“Privacy Policy”) applies to our websites, and online services, including our product offerings and any services we offer on our own behalf (“Services”) that link to this Privacy Policy. This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit our Services or otherwise engage with us. This Privacy Policy does not apply to Haven employees, personnel, and/or job applicants
By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy, Cookie Notice and our Terms of Service.
We collect personal information you provide to us in a variety of ways. For example, you may provide us your personal information when you place an order, register for an account, make an online purchase, post a review, send us messages, subscribe to our mailing lists, newsletters, or other forms of marketing communications, participate in a survey, contest, or sweepstakes, redeem a promotion, or use some other feature of our Services.
We may link or combine your activities and information collected from you on our websites with information we have collected from you offline (e.g., in-store), information we receive from third parties, as well as information we collect automatically through tracking technologies (defined below). This allows us to provide you with a personalized experience regardless of how you interact with us.
We collect the following personal information you provide in connection with our Services:
Information Automatically Collected When You Use Our Services
As is true of most digital platforms, we collect certain personal information automatically when you visit our online services, including:
Information from Other Sources and Third Parties
We also obtain personal information from other sources, which we often combine with personal information we collect either automatically or directly from you. We receive the same categories of personal information as described above from the following sources and third parties:
We, and the third parties we work with, use personal information to:
We may also use aggregated or de-identified personal information in a manner such that the end product does not uniquely identify you or any other user of the Services.
For information about our and our third-party partners’ use of cookies and related technologies to collect information automatically, and any choices you may have in relation to its collection, please visit our Cookie Notice.
If you choose to contact us, we may need additional information to fulfill your request or respond to your inquiry. We may provide additional privacy disclosures where the scope of the inquiry/request and/or personal information we require fall outside the scope of this Privacy Policy. In that case, the additional privacy disclosures will govern how we may process the information you provide at that time.
We disclose personal information in the following ways:
We may also share personal information that has been aggregated or de-identified in a manner such that the end product does not uniquely identify you.
Profile and settings: You may update your profile information by emailing us at [email protected]
We may choose or be required by law to provide different or additional disclosures about our data privacy practices depending on your state or country of residence. Please review this section to understand how our practices or policies may differ in your jurisdiction:
We do not knowingly collect or solicit any information from children under the age of 13 on the Services. In the event we learn that we have inadvertently collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we may have collected information from a child under 13, please contact us using the contact information below.
Our Services may include links to third-party websites, plug-ins, and applications. Except where we post, link to, or expressly adopt or refer to this Privacy Policy, this Privacy Policy does not apply to, and we are not responsible for, any personal information practices of third-party websites and online services or the practices of other third parties. To learn about the personal information practices of third parties, please visit their respective privacy notices.
All changes shall be effective from the date of publication unless otherwise provided. We may modify or update this Policy from time to time to reflect the changes in our business and practices, so you should review this Privacy Policy periodically. When we change this Privacy Policy in a material manner, we will update the “Last Modified” date in the heading of this Policy or may notify you through other appropriate communication channels
If you have any questions or requests in connection with this Privacy Policy or other privacy-related matters, please send an email to [email protected]
Alternatively, inquiries may be addressed to:
Haven
3609 Austin Bluffs Pkwy
Ste 31 – 1019
Colorado Springs, CO 80918-6658
Unless otherwise expressly stated, capitalized terms in this Notice have the same meaning as defined in the Privacy Policy.
This Cookie Notice supplements the information contained in the Privacy Policy by explaining how we and our business partners and services providers use cookies and related technologies in the course of managing and providing our online services and our communications to you. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases, we may use cookies and related technologies described in this Cookie Notice to collect personal information, or to collect information that becomes personal information if we combine it with other information. For more details about how we process your personal information, please review the Privacy Policy.
Cookies are small data files that are stored on your computer that allow us and our third-party partners and providers to collect certain information about your interactions with our email communications, websites and other online services. We and our third-party partners and providers may also use other, related technologies to collect this information, such as web beacons, pixels, embedded scripts, location-identifying technologies and logging technologies (collectively, “cookies”).
We and our third-party partners and providers may use cookies to automatically collect certain types of usage information about how you access and use the services when you visit or interact with our email communications or websites or otherwise engage with us through a computer or mobile device. For example, we may collect log data about your device and its software, such as your IP address, operating system, browser type, date/time of your visit, and other similar information. We may collect analytics data or use third-party analytics tools such as Google Analytics to help us measure usage and activity trends for our online services and better understand our customer base.
Third-party partners and providers may also collect personal information about your online activities over time and across different websites and devices when you use our websites and online services.
All changes shall be effective from the date of publication unless otherwise provided. We may modify or update this Policy from time to time to reflect the changes in our business and practices, so you should review this Privacy Policy periodically. When we change this Privacy Policy in a material manner, we will update the “Last Modified” date in the heading of this Policy or may notify you through other appropriate communication channels
We participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history. We permit third party online advertising networks, social media companies and other third-party services, to collect information about your use of our online services over time so that they may play or display ads on our services, on other websites, or services you may use, and on other devices you may use. Typically, though not always, the information used for interest-based advertising is collected through tracking technologies, such as cookies, web beacons, embedded scripts, location-identifying technologies, and similar technology (collectively, “tracking technologies”), which recognize the device you are using and collect information, including click stream information, browser type, time and date you visited the site, AdID, precise geolocation and other information. We may share a common account identifier (such as a hashed email address or user ID) with our third-party advertising partners to help identify you across websites and devices. We and our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics and market research. We may also use services provided by third parties (such as social media platforms) to serve targeted ads to you and others on such platforms. We may do this by providing a hashed version of your email address or other information to the platform provider. See Your Choices About Online Ads below, to learn more about interest-based advertising.
We use or may use the data collected through cookies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit our websites and online services; (b) provide and monitor the effectiveness of our websites and online services; (c) monitor online usage and activities of our websites and online services; (d) diagnose errors and problems with our websites and online services; (e) otherwise plan for and enhance our online services; and (f) facilitate the purposes identified in the Our Use of Personal Information section of our Privacy Policy. We and our advertising partners also use the information we collect through cookies to understand your browsing activities, including across unaffiliated third-party sites, so that we can deliver ads and information about products and services that may be of interest to you.
Please note that we link some of the personal information we collect through cookies with the other personal information that we collect about you and for the purposes described in our Privacy Policy.
If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using our online services, as some features and services on our online services may not work properly. Depending on your device and operating system, you may not be able to delete or block all cookies. In addition, if you want to reject cookies across all your browsers and devices, you will need to do so on each browser on each device you actively use. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it.
You can learn more about Google’s practices with Google Analytics by visiting Google’s privacy policy here. You can also view Google’s currently available opt-out options here.
We will update this Cookie Notice from time to time. When we make changes to this Cookie Notice, we will change the “Last Updated” date at the beginning of this Notice. If we make material changes to this Notice, we will notify you by prominent posting on our Services or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided in the notification.
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